Nora Cruz

Hola! I'm a 19-year-old Anthropology student at  University of Puerto Rico in Rio Piedras, with  27 credits approved in my program. I have worked as a receptionist at the Fort Buchanan Welcome Center, where I developed strong communication and organizational skills while interacting with a diverse range of visitors. I'm fully bilingual in English and Spanish, which has been a great asset in both my studies and work. Outside of academics and work, I enjoy painting and writing, which allow me to explore my creativity and connect with others through art and storytelling

Thank you! 

Customer Service Representative, Army Welcome Center, Fort Buchanan
September 2022 - June 2023

Provided service information to customers and callers, efficiently managing calls and referrals to ensure seamless communication. Handled timekeeping tasks and maintained accurate records with attention to detail. Organized office documents in a structured filing system and used an automated system to schedule appointments, optimizing office processes.

I am a second year Anthropology student at Universidad de Puerto Rico in Rio Piedras. I have completed 27 credits.