- Handle check-ins, answer incoming calls/inquiries, walk-ins, tours, and member requests: greeting and welcoming visitors and members; answer their questions, anticipate needs, and resolve issues quickly and seamlessly.
- Answering inbound calls from customers.
- Provide membership and tech support for visitors and members.
- Be knowledgeable about Piloto 151 offerings and services.
- Maintain Piloto 151s high standards of customer & concierge services.
- Helps coordinate member events as necessary.
- Oversee the day-to-day operations of the co-working space.
- Responsible for presentation and maintenance of the co-working location assigned.
- Submit/resolve office maintenance service requests. Initiate and supervise property management at assigned location.
- Collaborate with multiple internal and external vendors and departments, from building management and catering services to sales & marketing.
- Receives and manages mail and deliveries.
- There will also be opportunities to work on a variety of ad-hoc projects.
- Degree or 2-4 years experience or equivalent in Hospitality, Business Administration, Operations Management or Property Management.
- Fully Bilingual: English & Spanish, spoken and written.
- Hospitality mindset, customer service skills & a genuine desire to be helpful
- Outstanding organizational abilities
- Excellent computer skills, including strong proficiency in administrative software
- Technical problem-solving skills are a huge plus
- Ability to think critically and strategically to continue optimizing & improving how we do things
-
Operations Associate
hace 56 minutos
Sephora San Juan, Puerto Rico De jornada completa: Regular · Your role at Sephora: As an Operations Associate, you'll thrive in a dynamic, fast-paced environment. This role is about ensuring a smooth operation that enhances the shopping experience for every client. You'll be part of a dedicated team that values your unique skil ...
-
Associate, Trust Operations
hace 56 minutos
Oriental San Juan, Puerto Rico De jornada completaThe Associate, Trust Operations (Administrative Support) provide clients quality service and manage the entire distribution process ensuring that all retirement plan participants are processed correctly. Also perform various administrative and office functions including preparing ...
-
Operations Associate
hace 56 minutos
Jackpocket Carolina, Puerto Rico A tiempo parcialResponsibilities · Perform lottery ticket purchasing and redemptions · Scan and upload lottery tickets, log progress, and process orders · Coordinate workflow so that goals and deadlines are met · Maintain printing and scanning equipment · Work alongside a team to meet Jackpocke ...
-
atom 34
hace 5 días
Fresenius Medical Care, North America Caguas, Puerto Rico Permanent position, De jornada completaPURPOSE AND SCOPE: · Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. For a defined Area, responsible for supervising the overall operation, cond ...
-
Cemetery Services Specialist
hace 2 días
SCI Caguas, Puerto RicoOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Participates in openings and closings for interments, entombments, inurnments, and disinterment as well as the installation of memorials and markers. Perfo ...
-
ksp-rx/pharmacist (hr)
hace 3 días
Kroger San Juan, Puerto Rico De jornada completaPerform functions to dispense prescription medications to patients in keeping with providers prescription orders, provide expert counsel to patients regarding the safe use of prescription medications, and ensure that pharmacy prescription services are provided in compliance with ...
-
Cemetery Services Specialist
hace 1 día
SCI San Juan, Puerto RicoOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Participates in openings and closings for interments, entombments, inurnments, and disinterment as well as the installation of memorials and markers. Perfo ...
-
Assistant Store Manager FT
hace 1 día
LIDS San Juan, Puerto RicoGeneral Description Generate Sales · Produce sales gains, by providing customer service. · To meet or exceed Company Objectives in all individual statistics. · Learn to provide consistent, documented appraisal of an associate's sales performance. Provide support by giving feedb ...
-
Manager Associate Customer Care
hace 2 días
Elevance Health San Juan, Puerto Rico De jornada completaJob Description · : A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans. · Manager ...
-
Associate, Customer Intelligence
hace 1 día
Oriental San Juan, Puerto Rico De jornada completaThe Associate, Customer Intelligence & Operations (ATM Technical Support) ensures optimal and confident customer experience when using an automated teller machine (ATMs), intelligent teller machine (ITM), payment stations or any self-service device through continued monitoring of ...
-
Assistant Store Manager PT
hace 2 días
LIDS San Juan, Puerto RicoGeneral DescriptionPrinciple Duties and Responsibilities Generate Sales · Produce sales gains, by providing customer service. · To meet or exceed Company Objectives in all individual statistics. · Learn to provide consistent, documented appraisal of an associate's sales performan ...
-
Customer Care Representative
hace 6 días
Elevance Health San Juan, Puerto RicoJob Description · : Position Title: Customer Care Representative – Bilingual (English/Spanish) (Hybrid) Location: Hybrid (Candidates must live within commutable distance of the San Juan, PR Pulse Point: 654 Avenue Munoz Rivera, San Juan, 00927) · A proud member of the Elevanc ...
-
Mgr Assoc Cust Care
hace 6 días
Elevance Health San Juan, Puerto Rico De jornada completaJob Description · : A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans. · Mgr Asso ...
-
Patient Transportation Representative
hace 2 días
Elevance Health San Juan, Puerto Rico De jornada completaJob Description · : MMM Holdings, LLC is a company that provides Medicare Advantage and Medicaid plans in Puerto Rico. Currently, MMM Holdings, LLC operates in Puerto Rico under Elevance Health, Inc. a leading health company dedicated to improving the quality of life of communi ...
-
Pharmacist Clinical
hace 1 semana
Elevance Health San Juan, Puerto Rico De jornada completaJob Description · : Job Level: · Non-Management Exempt Workshift: · Job Family: · MED > Licensed/Registered Pharmacist Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicit ...
-
Area General Manager,
hace 6 días
The Ritz-Carlton San Juan, Puerto Rico De jornada completaJOB SUMMARY · Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of properties within a designated region. As General Manager of the property, responsible for all aspects of the operation, including gues ...
-
Manager Assistant
hace 6 días
SCI Caguas, Puerto RicoOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity o ...
-
Store Support Associate
hace 1 día
Transformco San Juan, Puerto Rico Regular, A tiempo parcialJob Description · The Store Support Associate is responsible for providing a great Member experience, contributing to the overall financial performance of the store by adhering to operational processes in the store, including Stockroom organization, Stock Locator process, Mercha ...
-
E0720 Optometrist-San Juan, PR-For Eyes
hace 2 días
EssilorLuxottica Group San Juan, Puerto RicoRequisition ID: 844248 · Store #: 00O720 FE Plaza Las America · Position:Casual Part-Time · Total Rewards: Benefits/Incentive Information · At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers ...
-
Optometrist- San Juan, PR- For Eyes
hace 2 días
EssilorLuxottica Group San Juan, Puerto RicoRequisition ID: 833691 · Store #: 00O720 FE Plaza Las America · Position:Full-Time · Total Rewards: Benefits/Incentive Information · At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and pa ...
Operations Associate - San Juan, Puerto Rico - El Comeback
Descripción
***El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at to get matched with professional opportunities on the island. Candidates' searches for positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.***
Piloto 151 is the leading co-working and virtual office provider in Puerto Rico, with locations in Old San Juan, Santurce, Santurce Parada 18, and Miramar. We are a community of doers who inspire innovation, creativity, and collaboration. Piloto 151 is reinventing how people work.
The Operations Associate position is responsible for all day-to-day hands-on aspects of member and office management. It ensures all front desk, meeting room, mailroom, maintenance, and revenue management areas operate efficiently.
As the first point of contact, being presentable, friendly, and having outstanding people skills are equally important and a must. Being that the central goal of this position is to provide our members & visitors alike with the highest standard of customer service and support; Operations Associates are key to the Piloto experience. This often involves offering tours for visitors and member prospects which results in building strong impressions, lead generation, and loyal members. This position is highly dynamic in nature and requires a talent for multi-tasking, excellent communication, organizational skills, and project management.
*This position is classified as entry-level.**
RESPONSIBILITIES
Member & Visitor Relations
Operations
EXPERIENCE / STUDIES
SKILLS