- Supports implants of all Cardiac Rhythm products post sign-off
- Provides on-call support as needed on evenings and weekends post sign-off
- Provide troubleshooting support as requested
- Provides additional inventory support to meet customer needs
- Maintains software on programmers throughout the district as directed
- Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
- Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
- Partners with sales representative to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic products and solutions offer value to the customer
- Identifies customer needs and opportunities and provides feedback to Sales Representative to support sales objectives
- Stays up to date on new products, solutions and patient management offerings Must Have: Minimum Requirements
- Minimum 4 years of work experience with Cardiac Rhythm products, Cath Lab setting, or sales or service in a cardiac device company
- Ability to meet vendor credentialing requirements.
- Excellent customer service skills
- Excellent interpersonal, written and verbal communication skills.
- Ability to coordinate, participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadline.
- Strong work ethic in accomplishing objectives of the position
- Expertise with Microsoft tools
- Proficiency in English Nice to Have
- Experience in healthcare or medical devices industry
- Experience with Cardiac Rhythm products
- Ability and willingness for new learning
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Senior Clinical Specialist - San Juan, Puerto Rico - Medtronic
Descripción
Careers that Change LivesA career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.
A Day in the Life
Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.
Responsibilities may include the following and other duties may be assigned.
Bachelor's degree in engineering or biomedical life sciences
