Telemarketing Rep MMM - Hatillo, Puerto Rico - Elevance Health

Descripción

Job Description

:MMM Holdings, LLC is a company that provides Medicare Advantage and Medicaid plans in Puerto Rico. Currently, MMM Holdings, LLC operates in Puerto Rico under Elevance Health, Inc. a leading health company dedicated to improving the quality of life of communities in the United States. Through its affiliated companies, they serve more than 118 million people.

Telemarketing Representative MMM

Location: This position will work on-site on a regional office located in Hatillo Town Center, Hatillo, Puerto Rico.

Schedule: This position will work full-time. Monday to Friday 8:00 am - 5:00 pm.

The Telemarketing Representative is responsible for providing orientation to possible beneficiaries interested in information about company benefits.

How you will make an impact

Primary duties include, but are not limited to:

Coordinate seminars, transfer call to in office reps or for In Home Visits.

Make calls to possible beneficiaries to coordinate CMS approved activities, assistance, in-home visits, or transfer calls to In Office representatives for orientation about plan benefits.

Qualify leads and set appointments for Sales presentations.

Create sales reports, leads results report, and summits reports daily.

Check all SOA for completeness and accuracy before sending it to sales representatives or supervisor.

Minimum Requirements:

Requires a BA/BS in business administration or related discipline and minimum of 1 year telemarketing or marketing health care experience; or any combination of education and experience which would provide an equivalent background.

Fully bilingual required.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

SLS > Sales - General

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.