Patient Transportation Lead - San Juan, Puerto Rico - Elevance Health

    Elevance Health
    Elevance Health San Juan, Puerto Rico

    hace 2 semanas

    Default job background
    De jornada completa
    Descripción

    Job Description

    :

    MMM Holdings, LLC is a company that provides Medicare Advantage and Medicaid plans in Puerto Rico. Currently, MMM Holdings, LLC operates in Puerto Rico under Elevance Health, Inc. a leading health company dedicated to improving the quality of life of communities in the United States. Through its affiliated companies, they serve more than 118 million people.

    P atient Transportation Lead

    Location: This position is a Field based (4-5 days per week in-person with patients, members or providers) position may require up to 100% travel in the Metropolitan Region of Puerto Rico.

    The Patient Transportation Lead Ensure effective compliance of all patient transport services. Ensures the smooth operation of the Route Coordination Department, including the Coordination and Call Center areas.

    How You Will Make an Impact

    Primary duties may include, but are not limited to:

  • Works daily reports of services coordinated and performed in the Department.
  • Identifies situations in the Route Coordination Department, reassigning and organizing staff according to operational needs in the Call Center and Coordination area.
  • Orients Patient Transport Representatives on the use of the patient transport system.
  • Assists in answering email referral situations.
  • Provides training to new employees and requests appropriate access.

    • Minimum Requirements:

  • Associate's degree in Business Administration or related health care field, preferred.
  • 1 year of experience in Customer Service.
  • Category 4 Driver's License (Chauffer's license) in good standing.
  • Current National CPR Foundation Cardiopulmonary Resuscitation (CPR) certification or obtained within 15 days of hire.
  • Experience working with geriatric population is preferred.
  • Experience handling electronic equipment such as mobile phones and applications are preferred.
  • A current PR health certificate and a current PR Law 300 certificate are required for this position.

    • Job Level:

    Non-Management Non-Exempt

    Workshift:

    Job Family:

    FAC > Transport & Fleet Mgmt

    Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

    Who We Are

    Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

    How We Work

    At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

    The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

    Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.