Ricardo Torres

Throughout career: 

• Catapulted performance of assigned sites, leading visionary strategies, transformations, lean methods implementation, and establishment of work cultures of collaboration, innovation, safety, continuous improvements, and superior quality. 
• Committed to cost efficiency, identifying opportunities for improvements, and continuously delivering savings through effective allocation of resources. 
• Skilled at building, leading, motivating, and retaining talented teams committed to surpassing even the most challenging goals. 

EXPERIENCE   

Site Lead, 05/2022 - 05/2024  

ZIMMER BIOMET - Ponce, PR 

Spearheaded production operations, overseeing 500 team members and cost-effective implementation of $50M budget. 

• Drove production of up to 3 million high-technology parts and components for medical equipment - maintaining strong commitment to quality, safety, and customer satisfaction 
• Successfully achieved over 6% YoY reduction in operating costs through strategic planning and allocation of resources 
• Masterfully managed P&L, achieving over 99% forecast accuracy by harmonizing standard costs, optimizing spending, and driving significant cost savings, while leveraging business acumen to enhance profitability at every level of the organization. 

• Boosted employee engagement score 14% by promoting corporate vision and strategic pillars as well as establishing culture of collaboration and continuous improvements in alignment with 'Best & Preferred to Work' standards. 
• Raised VOP by $30M and profitability by $2M annually via smooth transfer of 3 major product lines on site. 
• Orchestrated completion of 100% of key position succession plans, resulting in turnover rate less than 0.20% in key positions 
• Increased staff retention rates through focused SLT mentoring and development program with strong commitment to career progression. 
• Recognized by AIPR as 'Industrial del Sur 2022.

Manufacturing Director, 01/2018 - 06/2022 ZIMMER BIOMET 

Directed talented team of 4 managers, 12 supervisors, and 20 engineers dedicated to quality and timely manufacturing.

• Optimized compliance with ADP's standards while ensuring holistic performance with introduction of operating system that aligned with 5year strategy plan (Hoshin Kanri) 
• Elevated team performance and growth by leading immersive mentoring program and establishing robust performance standards. 
• Catapulted customer service satisfaction by reducing backorders from $5M to $500K (average) through strategic end-to-end planning and forecast accuracy. 
• Achieved and maintained impressive schedule attainment rate of over 99% with implementation of capacity analysis as well as by leveraging site capabilities and employee versatility. 
• Led team to deliver 99.5% in 'Right First Time' performance, maintained single-digit complaint ratio, and achieved 100% global quality score by championing quality management initiatives. 
• Secured outstanding record of zero FDA warning letters. 
• Enhanced governance and operational excellence by collaborating with integrated cost-saving engineers on 'Quality Begins with Me' program and quality circles. 
• Consistently slashed costs while driving efficiency with establishment of ZOS governance mechanism and lean processes (VSM, LSW, A3 & 5s). 

Manufacturing Director, 12/2015 - 03/2017 BAXTER HEALTHCARE CORP 

Directed manufacturing operations, overseeing 1,200 team members and driving productivity, safety, and cost efficiency of $160M Base Operating Profit (VOP) site. 

• Propelled process efficiency 20% while facilitating ongoing improvement initiatives with successful implementation of Baxter Operating System across manufacturing platforms - including advanced tools and tiered mechanisms. 
• Significantly cut downtime by 15% and scrap ratio in tank mixing by 1.5% - contributing to 10% improvements in direct labor effectiveness 
• Generated 5% cost reduction while sustaining operational excellence by effectively fostering value stream mapping and saving strategies. 

BACHELOR OF SCIENCE: SCIENCE CHEMISTRY 

Pontifical Catholic University of Puerto Rico