Trabajos

    F&B Assistant Manager - Río Grande, Puerto Rico - Hyatt Regency Grand Reserve PR

    Hyatt Regency Grand Reserve PR
    Hyatt Regency Grand Reserve PR Río Grande, Puerto Rico

    hace 6 días

    Default job background
    Descripción

    Do you want to work for a leading industry that promotes values such as:

    Empathy, Integrity, Respect, Inclusion, Humility, Experimentation and Wellbeing?

    Mission of the position:

    The Food & Beverage Assistant Manager assists with assuring attentive, friendly, courteous and efficient service in all F&B Outlets while maintaining adherence to budgeted payroll and overhead cost. In partnership with F&B leadership, the incumbent is also responsible for continually working towards improving Restaurant, Room Service, and Bars sales revenues to exceed budget.

    Main responsibilities:

    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
    • Maintain regular attendance in compliance with Hotel standards, as required by scheduling which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
    • Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
    • Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid.
    • Maintain a warm and friendly demeanor at all times.
    • Be familiar with the organization of the hotel and know the function of each department.
    • Ensure training of all Food and Beverage personnel using the steps to effective training according to hotel standards.
    • Maintain follow-through of all guest requests, problems, complaints and/or accidents which occur in the Restaurant, Room Service or Bars.
    • Help to ensure all beverage costs are maintained to meet budget.
    • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
    • Attend monthly all-employee meetings and any other functions required by management.
    • Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees.
    • Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs.
    • Performs additional related duties as assigned by executives.

    Minimum requirements of the position:

    • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
    • Supervisory experience preferred.
    • Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
    • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.
    • Must be able to work with and understand financial information and data, and basic arithmetic functions.

    We care for people so they can be their best.

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