- Build and maintain strong relationships with law firm clients.
- Serve as the main point of contact for client inquiries, concerns, and service-related issues.
- Proactively communicate with clients to understand their needs and expectations.
- Facilitate the onboarding process for new law firm clients, ensuring a smooth transition and understanding of our offerings.
- Address and resolve client concerns promptly and effectively.
- Collaborate with internal teams to ensure timely resolution of client issues.
- Maintain accurate and up-to-date client records, including communication history and service agreements.
- Bachelor's degree in Business, Legal Studies, or a related field.
- Previous experience in client services, account management, or a related role.
- Must have HR Staff experience.
- Understanding of the legal industry and familiarity with law firm operations.
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and attention to detail.
- Proactive and self-motivated with the ability to work independently and as part of a team.
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Staff Coordinator - San Juan, Puerto Rico - Rob Levine Law
Descripción
We are seeking a dynamic and client-focused individual to join our team as a Client Services Representative dedicated to serving our esteemed law firm clients. The ideal candidate will have excellent communication skills, a deep understanding of the legal industry, and a passion for delivering exceptional client experiences.
Compensation:$45,000
Responsibilities:We pride ourselves on our reputation for being dependable and trustworthy for both our clients and our employees.