- Master policies and procedures governing federally funded recovery programs including knowledge of procedures, policies, and directives associated with federal disaster recovery programs, specifically HUD CDBG-DR.
- Direct intake period and assist applicants in completing their files for eligibility.
- Assist applicants through pre-offer and buyout process.
- Actively ensure quality case files and client interactions.
- Work closely with program applicants to ensure that applicants fully understand program requirements and are frequently updated on application and grant progress throughout the case management process.
- Assist in determining applicant eligibility for the program.
- Gather, scan, and store required program eligibility and other required information in electronic databases and case management systems.
- Prepare letters to applicants and other required program documents.
- Communicate with applicants by phone, email, and in-person to explain program requirements, obtain documents and provide case status.
- Ensure all hard copy and automated files are updated and maintained in strict accordance with established policies and procedures.
- Ensure that there is no Duplication of FEMA, State or Local funding and HUD CDBG-DR funds to be in compliance with program Duplication of Benefits (DOB) requirements.
- Review submitted applications for compliance with the program guidelines and policies.
- Conduct eligibility calculations and duplication of benefit reviews.
- Conduct on-site and off-site applicant meetings.
- Provide tracking and reporting information on cases progressing from intake to closeout.
- Evaluate issues and work with the Eligibility and Case Manager Lead and develop proposed solutions.
- Other duties, as assigned.
- Bachelor's degree; relevant experience may substitute education requirements.
- 2+ years of case management experience.
- Experience in post-disaster grant and case management programs, including federally funded program management and administration.
- High attention to detail and experience with data tracking and monitoring
PC, Microsoft Office Suite knowledge required (specifically strong Excel skills). - Ability to learn project-specific computer systems as needed (specifically SharePoint and proprietary computer systems).
- Excellent understanding of and ability to analyze tax returns, property deeds, insurance, and other program-related documents.
- Good understanding of and ability to articulate design, permitting and other construction-related subjects.
- A flexible schedule that can accommodate some evening or weekend work as may be required.
- Individuals in this position are expected to maintain a professional demeanor, have strong analytical skills, excellent verbal/written communication and interpersonal skills, the ability to effectively interact with individuals from various cultures and backgrounds. Individuals in this position must also have the ability to work independently, as well as within teams of consultants.
- Bilingual (fluent in both Spanish and English).
- Organization: 105 TDR
-
Case Manager
hace 6 días
Vimenti San Juan, Puerto RicoBrindar servicios y asistencia social para mejorar la salud social e integral de los niños y sus familias, para asegurar bienestar familiar y promover la autosuficiencia familiar.Requisitos:Bachillerato o Maestría en Artes con concentración en Trabajo Social, o campo relacionado. ...
-
Case Manager I
hace 1 día
IEM, Inc. Guaynabo, Puerto Rico De jornada completaPosition Summary: · IEM is looking for a Full Time- Case Manager I to join our Disaster Recovery Team. · Primary Location: · Candidate must live a commutable distance to Guaynabo, PR. · Position will be a fully in office role, we cannot accommodate remote work from home. · Trav ...
-
Case Manager
hace 2 días
Tetra Tech Fajardo, Puerto RicoAre you ready to take the next step in your career? Do you want to do meaningful work that improves quality of life? At Tetra Tech, you will work with high-performing teams who are passionate about using their expertise to find solutions to complex problems in water, environment, ...
-
Team Leader, Coverage Determination
hace 19 horas
abarca health San Juan, Puerto RicoWhat you'll do · Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning. · Abarca's Service Operations team takes the charge by handling two areas of detai ...
-
Cardiothoracic Surgeon
hace 1 semana
Adelphi Medical Staffing San Juan, Puerto RicoSeeking a Cardiothoracic Surgeons to provide on-site Cardiothoracic Surgery services at a Medical Center in San Juan, Puerto Rico. The ideal candidate will possess a full & unrestricted license & is BC/BE by the ABTS. · Job Quick Facts: · • Ref#: IC-CTS-0122 · • Profession: Phys ...
-
Cardiothoracic Surgeon
hace 1 semana
Adelphi Medical Staffing San Juan, Puerto RicoJob Description · Seeking a Cardiothoracic Surgeons to provide on-site Cardiothoracic Surgery services at a Medical Center in San Juan, Puerto Rico. The ideal candidate will possess a full & unrestricted license & is BC/BE by the ABTS. · Job Quick Facts: · • Ref#: IC-CTS-0122 · ...
-
Specialist, Coverage Determination
hace 2 días
abarca health San Juan, Puerto RicoWhat you'll do · In a few words... · Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning... · Providing high quality services to client and beneficiarie ...
-
Insurance Account Executive
hace 1 semana
Firma de Reclutamiento en PR San Juan, Puerto RicoEducation and Experience:Bachelor's degree in Business Administration with a concentration in Administration or related field. · Five (5) years of experience in marketing and underwriting health and supplemental benefits insurance products. Equivalent combination of education and ...
-
hr services representative
hace 1 semana
First BanCorp San Juan, Puerto RicoHR Services Representative · Our Company · At FirstBank PR , we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the ...
-
Registered Nurse
hace 4 días
Agile Document Review San Juan, Puerto Rico De jornada completaAgile Document Review is accepting resumes for a Bilingual Registered Nurse to join our new RN Review team in San Juan. This is a general posting calling for all experience levels offers will be subjected to pending further review. · Note that this position does not require of di ...
-
Analyst, Pharmacy Claims Quality Assurance
hace 1 día
abarca health San Juan, Puerto RicoWhat you'll do · In a few words... · Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning. · At Abarca, our Quality Assurance Analysts are at the forefro ...
-
Claims Adjuster
hace 2 semanas
Taleo Be San Juan, Puerto RicoWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help ...
-
Claims Manager
hace 1 semana
AIG San Juan, Puerto Rico De jornada completaWho we are: · American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that ...
-
Remote Contact Center
hace 6 días
Firma de Reclutamiento en PR San Juan, Puerto RicoReceives phone calls from clients and/or claimants regarding the company's policies. Analyzes, resolves, and channels service requests and guidance related to the following business and personal services, Claims, among others. Participates in tasks and special assignments as requ ...
-
Contact Center Representative
hace 4 días
Firma de Reclutamiento en PR San Juan, Puerto RicoReceives phone calls from clients and/or claimants regarding the company's policies. Analyzes, resolves, and channels service requests and guidance related to the following business and personal services, Claims, among others. Participates in tasks and special assignments as requ ...
-
Registered Nurse
hace 3 días
Agile Document Review San Juan, Puerto RicoAgile Document Review i s accepting resumes for a Bilingual Registered Nurse to join our new RN Review team in San Juan. This is a general posting calling for all experience levels offers will be subjected to pending further review. Note that this position does not require of dir ...
-
Medical Professionals US Coast Guard
hace 4 días
Presidential Staffing Solutions, LLC San Juan, Puerto Rico De jornada completaBenefits:401(k) · Competitive salary · Dental insurance · Flexible schedule · Health insurance · Paid time off · Signing bonus · Training & development · Vision insurance · Benefits/PerksCompetitive Compensation · Great Work Environment · Career Advancement Opportunities · Job Su ...
-
Nurse - Record Technician
hace 4 días
Agile Document Review San Juan, Puerto Rico De jornada completaJob Details · Job Location · Cobian's Plaza - San Juan, PR · Description · Agile Document Review is accepting resumes for a Nurse Record Technician to join our team in San Juan, PR We offer an attractive, collaborative work environment for individuals interested in gaining work e ...
-
Analyst, Product Quality
hace 4 días
abarca health San Juan, Puerto RicoWhat you'll do · In a few words... · Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning. · Our Quality Assurance & Oversight team is key to implementi ...
-
Product Delivery
hace 1 semana
El Comeback San Juan, Puerto Rico De jornada completa***El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at to get matched with professional opportunities on the island. Candidates' searches for positions posted by El Comeback are done on behal ...
Case Manager - Caguas, Puerto Rico - Tetra Tech
Descripción
Are you ready to take the next step in your career? Do you want to do meaningful work that improves quality of life? At Tetra Tech, you will work with high-performing teams who are passionate about using their expertise to find solutions to complex problems in water, environment, infrastructure, resource management, energy, and international development.
Tetra Tech is currently seeking a Case Manager located in Caguas, Puerto Rico , .This position will provide technical guidance, strategic direction, and management services during the implementation of case management services. This is an in-office position in our Caguas office.
Roles and Responsibilities :
Qualifications:
About Tetra Tech :
Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients.
At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting .
For more information on our company, please visit our website at . To apply, please submit your resume and cover letter on the Careers portion of our website at .
We thank all applicants for their interest; however only those selected for an interview will be contacted. Tetra Tech is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We invite resumes from all interested parties including women, minorities, veterans and persons with disabilities.
Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.
EOE AA M/F/Vet/Disability - No calls or agencies.
Additional Information
Usuarios de profesión Case Manager en San Juan
-
Morgana Dave
Marine, Petroleum, mechanical, Ocean Engineer