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branch manager - San Juan, Puerto Rico - First BanCorp
Descripción
MONEY EXPRESS
BRANCH MANAGER
CAMPO RICO BRANCH
Job Summary :
The Branch Manager administers, plans, organizes, analyzes, and accomplishes the Branch objectives, as well as solves problems and situations within the Unit. The Branch Manager also supervises, evaluates, and develops the Branch personnel.
Essential Responsibilities:
·Encourages the business development by effectively managing the Branch.
·Analyzes and promotes the objectives and targets of the Unit.
·Analyzes daily financial reports.
·Assigns tasks to personnel in accordance with their knowledge and experience.
·Guarantees the delivery of an appropriate quality of service satisfying client's needs.
·Enforces the compliance of applicable laws, policies and regulations within the Branch.
·Manages and controls the cash, including daily deposits, petty cash and cash register tally.
·Maintains the delinquency and loss potential in the minimum level and within the established objectives.
·Orients the personnel about changes in procedures and policies.
·Supervises trains, evaluates and develops the personnel of the Branch.
·Encourages the compliance of all objectives, targets and projected results for the branch.
Other Responsibilities:
·Contact clients with delayed accounts by phone call making or visiting when needed.
·Performs any other related task assigned by Supervisor.
Independence of Judgment:
The degree of judgment is related to integration and coordination of varied elements and its application to specific subjects.
Supervisory Responsibilities:
This job has supervisory responsibilities over the Collections Coordinator, Branch Assistant Manager, Collector, Consumer Collector and the Service Representative positions.
Impact of Errors :
The impact of errors of this position could affect essential activities of administrative, operational or business nature that have a considerable economic impact.
Competencies:
·Knowledge of legal procedures, techniques and methods used for collections proposes
·Office equipment management
·Under pressure working capability
·Interpersonal communications skills
·Analytical ability
·Operational procedures application capability
·Write, speak and comprehend English and Spanish
·Administration and management knowledge
·Supervisory skills
·Customer service knowledge
·Mathematical reasoning ability
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk.
Minimum Requirements:
The minimum requirements of this job are a Bachelor's Degree and four years of relevant experience within the Banking Industry, as well as one year of personnel supervision experience. Or an Associates Degree with at least six years of relevant experience within the Banking Industry as well as two years of supervision experience.
*The candidate must be available for rotating on Branches.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
