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    Multi Unit Restaurant Quality and Training Assurance - San Juan, Puerto Rico - SectorSixty6

    SectorSixty6
    SectorSixty6 San Juan, Puerto Rico

    hace 5 días

    Default job background
    De jornada completa
    Descripción
    Benefits:
    • Bonus based on performance
    • Competitive salary
    • Free food & snacks
    • Opportunity for advancement
    • Paid time off
    • Training & development
    Reports to the Director of Operations.

    To be eligible for consideration for the Multi-Unit Restaurant Quality and Assurance Supervisor position, candidates must meet the following minimum requirements:

    1. **Education**:
    - Bachelor's degree in Hospitality Management, Food Science, Business Administration, or a related field is preferred.

    2. **Experience**:
    - 3-5 years of experience in a quality assurance or management role within the restaurant industry.
    - Prior experience managing multiple restaurant locations is highly desirable.
    - Experience in food safety, sanitation, and compliance with health regulations.

    3. **Knowledge**:
    - In-depth understanding of food safety standards and regulations (e.g., FDA, USDA, HACCP).
    - Knowledge of quality control processes and procedures in a restaurant setting.
    - Familiarity with restaurant operations, including food preparation, storage, and service.

    4. **Leadership Skills**:
    - Strong leadership and management skills to oversee multiple locations and teams.
    - Ability to train, coach, and develop staff in quality assurance protocols.
    - Excellent communication skills to effectively convey quality standards and procedures to team members.

    5. **Analytical Skills**:
    - Analytical mindset to identify trends, patterns, and areas for improvement in quality and efficiency.
    - Ability to analyze data related to food quality, customer feedback, and operational performance.

    6. **Problem-Solving Abilities**:
    - Strong problem-solving skills to address quality issues and implement corrective actions.
    - Ability to handle customer complaints and resolve quality-related issues in a timely manner.

    7. **Attention to Detail**:
    - Keen attention to detail to ensure compliance with quality standards and regulations.
    - Ability to conduct thorough inspections and audits of restaurant facilities and operations.

    8. **Organizational Skills**:
    - Excellent organizational skills to manage multiple tasks, priorities, and deadlines effectively.
    - Ability to develop and implement quality assurance plans across multiple locations.

    9. **Computer Skills**:
    - Proficiency in using computer software and applications for data analysis, reporting, and documentation.
    - Familiarity with quality management systems and software tools is a plus.

    10. **Certifications**:
    - Certification in food safety (e.g., ServSafe) is often required or preferred.
    - Additional certifications related to quality assurance or restaurant management are beneficial.

    11. **Adaptability**:
    - Ability to adapt to changing circumstances and work effectively in a fast-paced, dynamic environment.
    - Willingness to travel to different restaurant locations as needed.

    12. **Ethical Standards**:
    - Commitment to upholding ethical standards and integrity in all quality assurance practices.
    - Compliance with company policies and procedures, as well as industry regulations.
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