- At least 24 approved university credits
- Intermediate English Proficiency
- Preferable experience in Call Center
- Experience in customer service
- Ability to analyze and identify technical needs of clients, offering targeted alternatives to achieve desired outcomes.
- Proficiency in operating systems such as MAC OS, Microsoft Windows, and various internet browsers.
- Microsoft Office Proficiency: Intermediate or advanced knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook.
- Excellent organizational abilities, including setting priorities and juggling multiple tasks simultaneously.
- Exceptional interpersonal and teamwork skills.
- Capable of handling complaints and objections over the phone. Key Responsibilities:
- Customer Support: Handle telephone calls from commercial clients to provide guidance and/or technical assistance for web-based products and services.
- Technical Problem Solving: Analyze and resolve technical issues faced by commercial clients related to the use of product and service applications.
- Client Satisfaction: Ensure to identify viable solutions to meet client needs effectively.
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Referral Services Assistant
hace 5 días
Elevance Health San Juan, Puerto Rico De jornada completaJob Description · : Referral Services Assistant · Location: Remote, within 50 miles of an Elevance pulse point · Hours: Monday - Friday from 8:00 am - 5:00 pm P ST · The Referral Services Assistant is responsible for providing support to clinical team to facilitate the ...
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Seasonal Sales Associate
hace 5 días
Forever 21 San Juan, Puerto RicoOverview · We're calling all Seasonal Sales Associates who are passionate about delivering a customer first experience this Holiday season · The Seasonal Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting ...
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atom 34
hace 1 semana
Fresenius Medical Care, North America Caguas, Puerto Rico Permanent position, De jornada completaPURPOSE AND SCOPE: · Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. For a defined Area, responsible for supervising the overall operation, cond ...
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Community Management Intern
hace 1 semana
Walgreens Caguas, Puerto Rico De jornada completaJob Description · Job Objectives · Learn to provide an extraordinary customer experience in retail store setting. · Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. · Models and delivers a dist ...
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Customer Service Associate
hace 6 días
Walgreens San Juan, Puerto Rico A tiempo parcialJob Description · Models and delivers a distinctive and delightful customer experience. · Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. · Customer Experience Engages customers and patients by greeti ...
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Senior .NET Software Engineer
hace 6 días
CDK Global San Juan, Puerto RicoPosition Summar · yWe are looking for a highly experienced .net Software Engineer to join our Drive Platform team which focuses on developing solutions for Automotive and Truck dealers using the CDK Dealer Management Systems (DMS). · Candidate must be able to thrive in an Agile e ...
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Client Advocate
hace 1 día
NFP San Juan, Puerto RicoThe Benefits Specialist is responsible for assisting Product and Client Managers, with the strategic flow and positioning of communication and data to and from the client and company departments. They serve as a liaison between the Company and its clients in assisting with servic ...
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hr services representative
hace 1 semana
First BanCorp San Juan, Puerto RicoHR Services Representative · Our Company · At FirstBank PR , we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the ...
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ksp-rx/patient advocate
hace 3 días
Kroger San Juan, Puerto Rico De jornada completaPerform duties to support patients with access to patient assistance programs working within the limits of prescribed routines. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety. · Receive notification of patients in need of fi ...
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Electrical Superintendent
hace 1 semana
Tutor Perini San Juan, Puerto Rico De jornada completaPerini Management Services Inc., is seeking Electrical Superintendent for our office in San Juan, Puerto Rico · About Perini Management Services · At home or abroad, our focus is on client satisfaction · Perini Management Services, Inc. is a full-service construction firm tha ...
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Associate, Sales
hace 4 días
Oriental San Juan, Puerto Rico De jornada completaDescription · Summary · The Associate, Sales & Services (Branches), provides an excellent customer service experience while identifying client financial needs in order to present alternatives. Finds integrated and alternative solutions while cross-selling bank products such as l ...
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Associate, Sales
hace 1 semana
Oriental San Juan, Puerto Rico De jornada completaThe Associate, Sales & Services (Branches), provides an excellent customer service experience while identifying client financial needs in order to present alternatives. Finds integrated and alternative solutions while cross-selling bank products such as loans, accounts, investmen ...
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Service Representative
hace 1 semana
Popular San Juan, Puerto RicoJob Type · Full Time Opportunity · San Juan, PR · General Description · Assists in the processes of new account openings and all related maintenance. Assists in the process of cashiering activities related to customer deposits and withdrawals. Research and resolve their service-r ...
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Associate, Sales
hace 5 días
Oriental San Juan, Puerto Rico De jornada completaThe Associate, Sales & Services (Branches), provides an excellent customer service experience while identifying client financial needs in order to present alternatives. Finds integrated and alternative solutions while cross-selling bank products such as loans, accounts, investmen ...
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Sales Associate
hace 3 días
Transformco San Juan, Puerto Rico Regular, A tiempo parcialJob Description · Jobs in this category are responsible for: selling and servicing customers in one or more departments, including Home Appliances and Footwear; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; provi ...
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Senior Accountant
hace 1 semana
Popular San Juan, Puerto RicoJob Type · Full Time Opportunity · Essential Duties and Responsibilities · • Provide support to accountants to complete their processes, including but not limited to provide training and coaching in the use of systems. Assist supervisors as reviewer of processes assigned to accou ...
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risk analyst
hace 1 semana
First BanCorp San Juan, Puerto RicoRISK ANALYST – · CORPORATE CREDIT RISK MANAGEMENT – · FIRSTBANK PR · Our Company · At FirstBank PR , we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more ...
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Senior Clinical Specialist
hace 1 semana
Medtronic San Juan, Puerto RicoCareers that Change Lives · A career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. · A Day in the Life · Provide technical, educational, opera ...
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Team Leader, Coverage Determination
hace 1 día
abarca health San Juan, Puerto RicoWhat you'll do · Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning. · Abarca's Service Operations team takes the charge by handling two areas of detai ...
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Engineering Project Planner Support
hace 1 semana
National Experienced Workforce Solutions San Juan, Puerto Rico Forest Service/ ACES ProgramEngineering Project Planner Support - Disaster SupplementalsID:F2PRR12-001Location:San JuanProgram:FOREST · Wage/Hr:$60.00Hours/Week:20Minimum Age:55 · Position is virtual with travel to the IITF planned. · Qualifications: · Minimum of 20 year(s) of experience OR BA/BS Degree in ...
Customer Service Assistant - San Juan, Puerto Rico - Firma de Reclutamiento en PR
Descripción
We are seeking a Technical Customer Support. This role is perfect for someone who thrives in a fast-paced environment, enjoys solving problems, and is fluent in both English and Spanish. The ideal candidate will be responsible for providing exceptional technical support and service to our commercial clients.
Qualifications:
Employer with Equal Employment Opportunity.